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EU Commision response about Phorm


The following EU Commission letter is a response to my email which directed them to this post regarding the Phorm system which may be trialled by the UK internet service provider BT. The letter basically says that it’s not their job to regulate the UK rather it’s the job of the “competent national authorities” to [...]

Web Analytics and Visitor Engagement… Again!


After a few months of quiet the engagement debate came back around. I wondered when it would happen. I commented primarily on Erics blog to find out about a tool that sounds interesting, but then Omniture’s Matt Belkin also wrote a post I felt I had to comment on. I can see more [...]

Drawing on A/B testing experiences


An old friend of mine Sean D’Souza was in Chicago recently watching Tom Leung (Google Website optimizer team) do a presentation about the benefits of website optimizer. Tom thought that Sean had some Chutzpah when he offered to show him what he was doodling during the presentation. Sean however wasn’t doodling, he was actually putting [...]